The best hotel isn’t necessarily the swankiest or most expensive. Instead, the best hotel is the one that meets your needs and exceeds expectations in every way possible. The right mix of quality amenities, comfortable rooms and helpful staff can make your vacation that much more enjoyable – and your return visit that much easier.
But when it comes to finding the best hotel, it can be difficult to distinguish the good from the bad. With so many review sites and travel guides out there, it’s easy to get misled by fake reviews, reputation management operatives, disgruntled former employees, and more. It’s also common to see hotels inflating their ratings with paid “reviewers.”
Despite the challenges, there are a few ways you can find the best hotel for your trip. The most important thing is to do your research. Read reviews and ask fellow travelers for their recommendations. Once you know what to look for, the rest is easy.
TripAdvisor is the 900-pound gorilla of hotel reviews, but it’s not always the most trustworthy source. Its reviews don’t require a verified booking, so anyone can create an account and leave a review. This is a big problem, and it’s not going to change anytime soon. It’s a major disservice to potential guests who are looking for reliable lodging advice.
A more trustworthy hotel review site is Google, which does require a valid email address and phone number. However, Google’s verification system helps to keep out spammers and fake reviews. In addition, a well-maintained Google profile can significantly improve your search visibility.
Make it easier for guests to review your hotel by sharing a direct link to Google in follow-up messages. This will increase the chances of them taking a moment to share their experience.
Responding to a hotel review (whether positive or negative) is an important step in showing your guests that you value their feedback. It’s also an opportunity to showcase your commitment to customer satisfaction and encourage repeat visits. With DigitalGuest, you can easily manage guest feedback and promote positive testimonials across key review platforms.
A New York City hotel that balances luxury and comfort
The Langham is the best NYC hotel for business or pleasure. Its rooms skew spacious for Manhattan and offer a refined feel with Duxiana beds, marble bathrooms, and work desks. Plus, its prime location is ideal for hopping between meetings or enjoying the Big Apple’s iconic landmarks on foot.
