As hotels continue to invest in better service, amenities, and dining options, they’re also turning to new ways to enhance their reputation. One of those tactics is getting serious about hotel reviews. A recent study found that the era of anything-goes, unverified hotel reviews is finally coming to an end, with 53% of travellers now relying on verified feedback to make their accommodation decisions.
But not all review sites are created equal, with TripAdvisor still the 800-pound gorilla in the room. The site has a reputation for being a trustworthy source of information, and its massive user base gives it clout with many travellers. However, the sheer number of reviews can be overwhelming, and some travelers have concerns about the accuracy of the ratings.
For those looking to avoid the headaches and potential fake reviews of TripAdvisor, there are plenty of other reputable hotel review sites. These include Booking.com, Expedia, TripAdvisor, and Kayak. These sites are trusted by travellers and require a verified booking to post a review, making them more credible than other untrustworthy hotel review sites.
Located on the edge of Central Park, this trendy hotel is a hipster oasis in the heart of Manhattan. The property is home to a stylish rooftop pool, which offers stunning city views. The guest rooms are spacious, with elegant decor and a range of modern amenities. Guests can also enjoy the hotel’s full-service spa, which features a snow room and hammam.
The Carlyle is synonymous with the spirit of New York, and it’s easy to see why celebrities like Madonna, Kristen Stewart, and Charli xcx love spending time there. The storied hotel was originally the private residence of Ludwig Bemelmans, who created Madeline, and it remains the most popular spot in the city for afternoon tea and cocktails at the infamous Bar Bemelmans. The hotel also has a prestigious address, and the rooms offer a residential aesthetic with floral Iksel wallpapers and elegant furnishings.
This Upper East Side hotel is a luxurious hideaway that’s designed to feel like an exclusive club. Guests are known by name, and the hotel’s front desk staff is extremely helpful. The service is impeccable, and the food is elevated without being stuffy.
The hotel’s 74 rooms are designed in a residential style, with floral Iksel wallpapers, warm muted colors, and detailed carvings. The hotel is set up to feel like a place where you can stay a while, and many guests do. The Fasano is a great option for those who want to escape the hectic pace of New York and get away from the crowds.
Known for its flight and hotel search, Kayak is another travel comparison website that includes verified hotel reviews from partner OTAs. It’s a great option for increasing visibility with price-conscious travellers, and its user-friendly interface makes it easy for users to find the right match. However, Kayak’s focus on flights means that its reviews aren’t as in-depth as those of some other sites.
