When it comes to hotels, the best ones offer more than just comfortable beds and luxe amenities. They offer memorable experiences that cultivate trust and boost your hotel’s reputation. That’s why it’s so important to make sure guests leave positive reviews. The good news is that you can leverage technology to help you do just that. The best way to encourage hotel guests to share their experience is to ask for feedback after check-out. With a guest feedback app like DigitalGuest, you can automate post-stay messages that gently prompts guests to share their experience on key review sites.
If you want to give your guests the best experience possible, it starts with a warm welcome. You can provide that with a simple gesture at check-in, such as a small welcome gift or a handwritten note. It’s also helpful to mention your hotel’s concierge services, so potential guests can learn more about what makes your property stand out from the competition.
In a recent survey by CivicScience, TripAdvisor took the top spot as the most trusted travel review site, but other sites fared better than you might expect. For instance, Hilton ranked second to last and IHG came in third to last, thanks to low point values and high fees. The best-performing website is actually Google, with an impressive score of 84%. This may seem surprising given how much competition there is for online travel advice, but it may have something to do with how well the site works to filter out bogus reviews.
A winner of our It List 2023 and World’s Best Awards 2024, this stunning property is a must-visit for anyone visiting New York City. Designed by Kit Kemp, the hotel exudes elegance and charm. Its rooms skew large for Manhattan and feature Duxiana beds, working desks and marble bathrooms. But it’s the incredible service and plethora of dining and leisure offerings that keep travelers coming back.
The swank boutique hotel is an absolute gem in the heart of Midtown Manhattan and offers the perfect combination of luxury, history and location. Stay in one of the opulent suites and you’ll feel like royalty, with sweeping views of Central Park, Fifth Avenue and the Empire State Building. You’ll even get afternoon tea, a pristine Guerlain spa and butler service.
Whether you’re looking for a romantic getaway or a family vacation, this hotel has it all. Its luxurious suites include private terraces, separate living and sleeping areas, and kitchenettes with a fridge and microwave. You can even request a room with direct access to the hotel’s pool.
The hotel is just two blocks from Central Park, and the nearby shopping, restaurants and museums are a sight to behold. With a stunning, French-inspired design, this hotel has the look and feel of a palace. It also features a beautiful rooftop bar and several buzzy restaurant and bars from celebrity chef Jose Andres. In fact, the hotel has so many amazing features that it’s sometimes described as a seven-star property, though the hotel does not promote this claim or use the term in its advertising.
